+1 503 208 2971
3432 NW Yeon Ave Portland, OR 97210
JDM of Oregon offers a 30-day return period. You have 30 days from the date your order is delivered to request a return.
To qualify for a return, the item must:
Be in the same condition in which it was received
Be unused and uninstalled
Include all original components, labels, and packaging
Be accompanied by a receipt or other proof of purchase
Items that have been installed, modified, disassembled, damaged after delivery, or returned in a different condition may not be eligible for a return.
To begin a return, contact us at sales@jdmoforegon.com.
If your return is approved, we will provide a return shipping label along with instructions explaining how and where to send the item.
Returns sent to us without prior approval will not be accepted. Please do not ship an item back until you have received return authorization and shipping instructions from our team.
For questions about a return, contact sales@jdmoforegon.com.
Please inspect your order as soon as it is delivered.
Contact us immediately if:
The item arrives damaged
The item appears to be defective
You receive an incorrect item
Your shipment is missing an expected item or component
Providing clear photographs, your order number, and a description of the issue will help us evaluate your request. Once we review the information, we will contact you with the appropriate next steps.
The following items cannot be returned:
Custom or special-order products
Personalized products
Hazardous materials
Flammable liquids or gases
Sale or clearance items
Gift cards
Contact us before purchasing if you have questions about whether a particular item is eligible for return.
The fastest way to receive a different item is to return the original item through the approved return process.
Once your return has been accepted, you may place a separate order for the replacement item.
We will notify you after your returned item has been received and inspected. We will then confirm whether your refund has been approved or denied.
Approved refunds will be issued automatically to the original payment method. Processing times vary, and your bank or credit-card provider may require additional time to post the refund to your account.
Contact: sales@jdmoforegon.com
Before publishing, confirm that JDM of Oregon provides a prepaid return label for every approved return. The current wording makes the business responsible for issuing one, but it does not explain whether return-shipping costs are deducted from the refund.
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